Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary
The Senior Manager, Enterprise Risk & Compliance, Health Engagement & Access is accountable for designing, leading, and continuously enhancing the risk and compliance framework for health engagement, access, and equity programs on the HEAT (Health Engagement and Access) team. This role identifies, assesses, monitors, and reports on risks and compliance obligations across member-facing outreach, engagement, and access initiatives, including associated data and reporting. The Senior Manager sets strategy for the risk and control environment, ensures alignment with enterprise policies, regulatory expectations, and ethical standards, and provides executive-ready insights and recommendations. This position leads cross-functional collaboration with program, clinical, analytics, legal, technology, and enterprise risk functions to embed strong controls while enabling innovation in how members are engaged and supported. The Senior Manager also develops and mentors colleagues, shapes operating routines, and drives continuous improvement in governance, risk management, and compliance practices for Health Engagement & Access.

- Serve as an enterprise-wide facilitator to identify, inventory, assess, and mitigate risks related to health equity regulation, accreditation, and compliance across business units and external partners.
- Anticipate and monitor emerging regulatory, policy, and accreditation risks related to health equity and translate them into clear operational requirements and decision support for senior leaders.
- Lead the development and ongoing evolution of HEAT-specific risk identification, assessment, and mitigation frameworks, ensuring alignment with enterprise risk management and compliance practices.
- Assess risks of action and inaction related to health equity initiatives and provide clear, strategic guidance and options to senior leaders and key stakeholders.
- Maintain an enterprise repository of HEAT-related risk assessments, compliance documentation, correspondence, and responses to internal and external stakeholders.
- Oversee cataloguing and maintenance of materials used for RFPs, RFIs, audits, and external inquiries to ensure accuracy, consistency, and audit readiness.
- Create and maintain a centralized intake and tracking system for requests related to compliance review, revisions, and content development.
- Develop and maintain a multi-year HEAT risk identification and mitigation roadmap, outlining current risks, mitigation strategies, dependencies, and opportunities for improvement.

Required Qualifications

Key competencies for this senior manager role:

• 8-10 years of prior relevant work experience.
• Risk and compliance expertise in a complex, regulated healthcare context.

• Health equity and SDOH experience, with a clear understanding of disparities and access barriers in member engagement and outcomes.

• Executive communication and storytelling, including the ability to synthesize and present complex risk narratives to senior leaders and governance bodies.

• Operational discipline and documentation rigor, ensuring high-quality, repeatable processes, and clear, auditable documentation.

• Leadership and stakeholder management, including team development, enterprise collaboration, and relationship-building across multiple functions

Preferred Qualifications

• Experience with enterprise risk frameworks and healthcare regulatory requirements applicable to member outreach, privacy, and equity.

• Familiarity with analytics and reporting tools used for risk, compliance, and program performance dashboards.

• Experience building and managing centralized repositories, intake workflows, or documentation systems to support audits, RFPs/RFIs, or regulatory inquiries.
• Policy monitoring and foresight.
• Strong stakeholder management skills and experience working across diverse business units and/or external partners

Education

• Advanced degree (e.g., MPH, MPP, MBA, MS in Risk Management or related field).

• Relevant professional certification in risk, audit, or compliance (e.g., CRISC, CRCM, CISA, CHC), consistent with expectations that Senior Managers in Governance/Risk/Compliance roles hold information security or risk-related certifications.

Pay Range

The typical pay range for this role is:

$75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.